If you wish to make a reservation or make any enquiries please e-mail us using the link below.

Please state your preferred arrival and departure date. We will respond by e-mail, however, if you would prefer to talk to someone please provide a contact number and best time to call and we will give you a ring. Alternatively you can ring us.

UK numbers 01695-579023 or 07915-093009 (Tim) or 07793-202278 (Tracey).

Click here to book

Standard e-mail address is bookings@costacalidavillas.co.uk

Upon receipt of a booking request we will send out a booking form and note the dates as provisionally booked for your chosen property for up to four working days. This will give you the opportunity to arrange flights before paying you deposit. In paying your deposit you are accepting the terms and conditions below.

You can access our standard booking form from the menu below:

1. Initial Payment
At the time of your booking you will be asked to pay an initial deposit of £100 per week towards the total cost of the property. This payment is your only commitment until 8 weeks prior to your departure.

2. Payment of Balance
The balance of the holiday cost must be paid at least 8 weeks prior to departure. Please ensure that payment is made within that time otherwise we reserve the right to treat your booking as cancelled, in which case you could be liable to pay us the cancellation charges detailed below. If you arrange your holiday within 8 weeks of travelling then full payment is due with your booking.

3. If You Cancel Your Booking
If you wish to cancel your booking you must do so by sending written confirmation. In the event of a cancellation and to compensate for the expense of processing your booking and for any loss that may result from being unable to re-sell the holiday, we charge the following cancellation fees:

Period before departure within which cancellation notice is received: Amount of cancellation fee (as % of holiday cost).

More than 8 weeks - initial payment only

4-8 weeks 60%

4 weeks or less 100%

4. Insurance Requirements
Holiday and travel Insurance, including cancellation cover, is essential for your own protection and we strongly recommend that you and all members of your party be suitably insured.

5. Party Size
At no time must any more persons occupy a property than stated on the booking form, except with prior written agreement. Property owners or their agents reserve the right to refuse admittance if this condition is not observed or withold the refund of the security deposit.

6. Problems With Your Property
If you have a problem during your holiday, immediately inform the Local Agent who will then endeavour to put things right. If you fail to do this we cannot accept responsibility, as we have not had the opportunity to investigate and rectify the problem.

7. Occupancy
Your accommodation is available from 3pm on day of arrival and must be vacated by 11am on day of departure. The maid needs this time to prepare the accommodation properly for incoming guests. However if circumstances permit these times may be varied, but this must be pre-arranged.

8. Security Bond
The client is solely responsible for any damages or breakage's that may be caused to the property by the client or the client’s guests or to its contents, furniture and fittings and also for any loss of items during their stay or indeed any breaches of the rental agreement.Therefore a £100 refundable security bond payable with the final balance, will be held against such an eventuality. The villa is inspected both before and at the end of each occupation and upon confirmation that all is in order, this deposit will be refunded in full. Since it is not possible to check the accommodation before departure, the security bond will be reimbursed as soon as possible after return. Charges for damages , losses or any maintenance or repairs to equipment, amenities, fixtures necessitated by misuse will be at the discretion of Costa Calida Villas and will be deducted from the security bond. In the event of any damage or loss which is assessed to be in excess of the security bond, the client will be held responsible for full reimbursement of the outstanding amount within fourteen days. If this amount of money is not received within 14 days, these terms and conditions will constitute the notice required before action when applying to the appropriate County Court. It would be appreciated if the property is left in a clean and tidy condition at the end of the rental period. If the villa is left in a unreasonable state of cleanliness then penalties will also apply.

9. Property Standards
We have carefully selected and inspected all the properties that we advertise and we endeavour to maintain high standards. However, inevitably, items break or require maintenance, therefore please be aware that you may encounter maintenance staff and gardeners during your stay. Please note that tiled surfaces can become very slippy when wet, take extra care if your feet are wet after using the pool. Please also remember that these are people's homes - please leave the villa in a reasonably clean and tidy condition. We reserve the right to charge for extra cleaning if necessary.

10. On Arrival
Immediately upon arrival at your holiday home please familiarise yourself with the layout of the property and identify any potential hazards e.g. unexpected steps, slippery surfaces etc. Please also read the safety precaution information contained within the welcome book.

11. Pets
Pets are only permitted at our properties by prior agreement

12. Smoking
All of our properties are non smoking and we ask you to respect this by smoking outside the property. Evidence of smoking within the porperty will be deemed as a breach of the terms and conditions and penalities will apply.

13. Included in the Cost:-

• Cleaning before and after your visit
• Bedding
• Towels but not pool/beach towels (unless otherwise stated)
• All water and electricity (excluding long term lets)